- Customer service is very important to us, we want to insure we do everything within our power to make your night out everything you hoped it would be. In the odd case that things do not go according to plan we offer a 100% Buyer Guarantee.
- We make it easy!
- You purchase the tickets.
- We call you to confirm the order.
- Your order becomes guaranteed.
What does that guarantee mean?
- You will get the tickets you ordered (or better) and you will receive them in time for your event.
- If the event is rescheduled, your order is still considered final and the original tickets will still be valid. If the event is cancelled and not rescheduled, you will receive a full refund (including service fees).
If you have any issues at all, we are here to help. If you experience any issues at the gate, call us (1-800-625-KING) immediately from the venue. VenueKings.com will work to correct the issue, including trying to find replacement tickets for you. If VenueKings.com cannot locate replacement tickets, upon confirmation that the tickets were invalid for entry, VenueKings.com will provide you with a refund for the cost of the tickets, including service fees, shipping and handling charges.